Decisions Quotes
Impact 360 transforms the speed at which companies can make informed decisions with unmatched visibility into customer service processes, workforce performance and customer intelligence across the enterprise. Companies need to unify workforce optimization functions under a single architecture to maximize information flow and minimize total cost of ownership. They also need experienced professional services to drive a complete view of customer service performance and to ensure ongoing success. By improving the balance between effectiveness and efficiency, businesses can drive customer loyalty, top line revenue, customer service operating margins and compliance through continuous performance improvement. Read More >
The thing to remember is that you're not just making technology decisions for today, but for several years. No one wants to buy a system, then realize a year later that you need capabilities it doesn't provide. Not only are those mistakes an inconvenience for your business, but they're expensive. Read More >
It's very important to note that this is a league that's young, that continues to evolve and we make decisions that we think are in the best long-term interest of the league, ... We have added two new owners into this league both who are going to be in great markets and who at one point are going to be playing in soccer specific stadiums. Read More >